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Preferred Callback Time	Connection
12:00am 12:30am 1:00am 1:30am 2:00am 2:30am 3:00am 3:30am 4:00am 4:30am 5:00am 5:30am 6:00am 6:30am 7:00am 7:30am 8:00am 8:30am 9:00am 9:30am 10:00am 10:30am 11:00am 11:30am 12:00pm 12:30pm 1:00pm 1:30pm 2:00pm 2:30pm 3:00pm 3:30pm 4:00pm 4:30pm 5:00pm 5:30pm 6:00pm 6:30pm 7:00pm 7:30pm 8:00pm 8:30pm 9:00pm 9:30pm 10:00pm 10:30pm 11:00pm 11:30pm Eastern Central Mountain Pacific Alaska	DirecTV
Callback Type	Action
Requested Callback Requested Callback, Improper Troubleshooting Update Notes Resolve Ticket	Make Customer Callback Make Initial Call No Action Required Issue Resolved, please close
Problem Category
Select One Select One Select One
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